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    Traffic Signal Issues

    Please use this online form to report non-emergency traffic signal issues to the Phoenix Street Transportation Department. Online form submittals may take up to seven business days for staff to process. Traffic signal light taking too long to change? Please contact us at (602) 534-5185 or at PHXTMC@phoenix.gov.

    Please note that this page is not monitored after 2:30 p.m. on Fridays or on weekend days. For emergencies or faster service, please call the city's 24-hour emergency response phone line at 602-262-6021 (see table below for examples of emergency issues).
    • Signals on flash
    • Signals out
    • Pole, cabinet, signal head damaged
    • Turned signal head, open signal head section door R-Y-G
    • Pedestrian signal indication (Walk/Don’t Walk) out
    • Pedestrian crosswalk lighting (overhead luminaire) not working

    View area power outages and/or storm-related impacts to intersections where signals are in dark or flash mode. If you would like to request a traffic signal or left turn signal, please click here.
    View traffic signal safety information from the Street Transportation Department here.



    Holiday collection

    Same-day service has simplified holiday trash and recycling collection.  Residents only have to remember changes on three holidays: Thanksgiving Day, Christmas Day and New Year's Day.   View how collection is impacted during these three holidays.  If you have a question regarding holiday collection, email us or contact PHX Customer Services at 602-262-6251.

    Solid Waste Fees and Billing

    The monthly residential solid waste service fee is on your monthly city services bill. It includes weekly trash and recycling collection and disposal, container repair and replacement, dead-animal pickup, and enforcement. The fee also includes other environmental programs. The solid waste fee begins when your water service is started. It ends when water service is discontinued. For more information on service and current rates, visit Solid Waste Rates | City of Phoenix.

    Proper Container Placement

    reminder - containers must be placed at curbside by 5:30 a.m.

    • Containers must not interfere with pedestrian or vehicular traffic.
    • Bag and securely tie any trash that goes into the trash container.

    For more information, call PHX Customer Services at (602) 262-6251 or email at solid.waste@phoenix.gov. Or visit the website at www.phoenix.gov/publicworks

    Resident Enhancement Feedback


    We appreciate your feedback on the look/feel of myPHX311!

    For questions or issues with city services, please call the myPHX311 Contact Center at 602-262-3111.


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