Street Light Repair

The Phoenix Street Transportation Department oversees the installation and maintenance of street lights in the right-of-way that are owned by the City of Phoenix. They do not maintain private street lights, lights in alleys, or lights located within parks.

Pole numbers that begin with an A or an XX are owned and maintained by Salt River Project (SRP). Please contact them at https://www.srpnet.com/electric/streetlight-repair.aspx to request a repair.

Poles that begin with a D or L are owned and maintained by Arizona Public Service (APS). Please contact them at https://www.aps.com/en/Utility/Outage/Outage-Center/Report-Outage/Report-Streetlight-Outage to request a repair.

Street light outages in parks should be reported to the Parks Department at 602-262-6862.

If you see a City-owned light in need of repair, please fill out the form below to submit a request. Please fill in as much information as possible so that we can respond as quickly as possible. You may also contact the City of Phoenix street light outage phone line at 602-495-5125.

The following issues require immediate attention: leaning, bent or fallen poles, exposed electrical wires, hanging fixtures, open/damaged J-boxes, and missing hand hole covers. Please call us immediately at 602-495-5125.

Standard repair time for a streetlight is 7-10 business days and power faults can take up to 6-8 weeks.

Holiday collection

Same-day service has simplified holiday trash and recycling collection. Residents only have to remember changes on three holidays: Thanksgiving Day, Christmas Day and New Year's Day. View how collection is impacted during these three holidays. If you have a question regarding holiday collection, email us or contact PHX Customer Services at 602-262-6251.

Solid Waste Fees and Billing

The monthly residential solid waste service fee is on your monthly city services bill. It includes weekly trash and recycling collection and disposal, container repair and replacement, dead-animal pickup, and enforcement. The fee also includes other environmental programs. The solid waste fee begins when your water service is started. It ends when water service is discontinued. For more information on service and current rates, visit Solid Waste Rates | City of Phoenix.

Proper Container Placement

reminder - containers must be placed at curbside by 5:30 a.m.

Containers must not interfere with pedestrian or vehicular traffic.
Bag and securely tie any trash that goes into the trash container.

For more information, call PHX Customer Services at (602) 262-6251 or email at solid.waste@phoenix.gov. Or visit the website at www.phoenix.gov/publicworks

Resident Enhancement Feedback

We appreciate your feedback on the look/feel of myPHX311!

For questions or issues with city services, please call the myPHX311 Contact Center at 602-262-3111.

Virtual Assistant

Street Light Repair

Holiday collection

Solid Waste Fees and Billing

Proper Container Placement

Resident Enhancement Feedback

Your Contact Information

The Issue

Additional Information for this Repair Request: