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    Homeless Encampment
    Complainant information is required for follow-up questions on the complaint, but will never be shared If you see crime happening call 9-1-1. If there is suspicion of illegal activity, call CRIME STOP at 602-262-6151
    To submit anonymously, please call 602-262-6251


    Holiday collection

    Same-day service has simplified holiday trash and recycling collection.  Residents only have to remember changes on three holidays: Thanksgiving Day, Christmas Day and New Year's Day.   View how collection is impacted during these three holidays.  If you have a question regarding holiday collection, email us or contact PHX Customer Services at 602-262-6251.

    Solid Waste Fees and Billing

    The monthly residential solid waste service fee is on your monthly city services bill. It includes weekly trash and recycling collection and disposal, container repair and replacement, dead-animal pickup, and enforcement. The fee also includes other environmental programs. The solid waste fee begins when your water service is started. It ends when water service is discontinued. For more information on service and current rates, visit Solid Waste Rates | City of Phoenix.

    Proper Container Placement

    reminder - containers must be placed at curbside by 5:30 a.m.

    • Containers must not interfere with pedestrian or vehicular traffic.
    • Bag and securely tie any trash that goes into the trash container.

    For more information, call PHX Customer Services at (602) 262-6251 or email at solid.waste@phoenix.gov. Or visit the website at www.phoenix.gov/publicworks

    Resident Enhancement Feedback


    We appreciate your feedback on the look/feel of myPHX311!

    For questions or issues with city services, please call the myPHX311 Contact Center at 602-262-3111.


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